Hiring 2 Full time positions- Harm Reduction Crisis Intervention Workers (Shelter/Hotel).

July 6, 2022

Harm Reduction Crisis Intervention Worker

2 Full-Time Positions (37.5 hours per week)

Partnership with Shelter-Hotel Harm Reduction Project

Contract until Dec 31, 2022
Internal/External Posting


Street Health is a community-based agency providing innovative physical and mental health programs and advocacy
to homeless and insecurely housed individuals in downtown Toronto for over 30 years. Street Health, a not-for-profit
organization located within the downtown-east neighborhood of Toronto, works to improve the health and wellbeing
of people who are homeless and under-housed by addressing the social determinants of health. Our organization
provides services in the areas of innovative nursing, mental health, harm reduction, Overdose prevention, Safer
Supply, outreach, identification replacement programs, and through advocacy, research and education.

The Harm Reduction Crisis Intervention Worker will work in partnership with the Shelter-Hotel Harm Reduction Project.
This worker will work and engage with community members who use substances and experience mental health
disorders through the provision of short-term case management, overdose prevention education, harm reduction
supply distribution, harm reduction education provision and referrals to additional services. This position is
further responsible to provide informal counselling, community engagement, and capacity building to support
individuals accessing and maintaining connections with mental health, primary care, and harm reduction
programs/services within shelter hotels and various sheltering locations (including respites, physical distancing sites
and drop-ins)


Responsibilities of the position include, but may not be limited to:
• Provide overdose prevention education and information for safer drug use/safer sex supplies, disposal of used
equipment, reducing risks of overdose and transmission of Hepatitis C and HIV/AIDS to clients at various
sheltering locations; provide harm reduction supplies and supports to clients including the use and administrative
of Naloxone;
• Work collaboratively with clients, site providers, and teams to identify harm reduction needs and support clients’
skills development; support people who use substances in peer roles; in return clients provide harm reduction
supports to peers;
• Participate in systemic advocacy, grassroots organizing, awareness-raising and public education for positive social
change via involvement in community-based committees and networks;
• Provide referrals to health, social, legal and other services in shelter hotels, and work to ensure clients are
supported towards the appropriate services within the community and Street Health;
• Provide information/referral, advocacy, supportive counselling, and case coordination to individual clients who
have concerns about housing, finances, health, self-care, substance use, and more;
• In collaboration with site staff and residents, design relevant harm reduction programming, including groups and
other related initiatives to enhance harm reduction capacity at hotel sites;
• Follow harm reduction safety protocols including needle distribution and collection, team communication, crisis
prevention and de-escalation;
• Address emerging demands and crisis needs; and
• All other duties as may be assigned within the scope of this position


 Qualifications & Requirements:
• Degree/Diploma in health, social work or related field, or equivalent job experience.
• Minimum 4 years’ case management experience working in the community mental health sector, particularly with
people who are homeless and marginally housed; a combination of related work experience and lived experience
with substance use, hard reduction, or homelessness.
• Experience working with marginalized groups and a strong understanding of systems and issues affecting
individuals, who experience mental health disorders and homelessness.
• Proven experience with overdose prevention, response, and experience with naloxone administration; ability and
willingness to respond to an overdose.
• Experience providing trauma-informed counselling; demonstrated crisis intervention skills and training.
• Strong oral and written communication skills; strong computer skills and experience using database software.
• Ability to carry out duties independently while maintaining accountability to the agency.
• Valid CPR certification or ability to obtain certification within the first 3 months of employment.
• Successful police services Vulnerable Sector Screening Check.



Position Type: Full-time, Contract, Bargaining Unit
Salary: $36.12 per hour as per Collective Agreement
Benefits: Participation in the organization’s health & dental coverage plan (100% employer
paid), and the organization’s Pension Plan, MSPP.
Work Hours: 37.5 hours per week, Monday to Friday
9:00 am to 5:00 pm (some adjustment may be needed to meet the needs of the
Work Location: Shelter-Hotel
Reports to: Joyce Rankin, Clinical Manager
Posting Date: June 30, 2022
Application Deadline: July 15, 2022
Application Method: Please submit a cover letter and resume by 5:00 pm on Friday, July 15, 2022, to
Please quote “SH_CIW_HS2” in the subject line of the email



All candidates offered a position at Street Health must be fully vaccinated according to Street Health’s COVID-19
Vaccination Policy, Nov 2021, and proof of vaccination is required as a condition of employment.
Street Health will comply with its Human Rights obligations and accommodate employees who are legally entitled to

Street Health is committed to developing a workforce that is reflective of the communities we serve.
Street Health is committed to providing accessible employment practices, in compliance with the Accessibility for
Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to the
recruitment contact listed in this posting, and we will make every effort to ensure that accommodation requests are
met throughout the recruitment process